According to the 2022 Salesforce Global Digital Skills Index report, only 31 percent of the Gen Z candidates possess digital skills. Meanwhile, the digital transformation industry indicates a worldwide 16.5-percent CAGR spike by 2025, per MarketsandMarkets. As the reports convey, the pace of workers’ digital upskilling is not meeting companies’ digitalization rate. Brian Kopp and his co-authors in an HBR article are concerned. They say if you cannot utilize technology properly, it can ‘heighten employee change fatigue’. So, how do you prevent this? In this article at InformationWeek, Mary E. Shacklett shares the project best practices you should utilize to reduce your workers’ digital skills gap.
Project Best Practices for Digital Upskilling
One of the project best practices should be to entice workers to learn new digital skills. Furthermore, monetary rewards or promotions can greatly increase the motivation of many employees.
Put Trained Employees to Use
Do not just train the employees. Assign the resources to relevant processes where they can utilize their newly acquired digital skills. This is one of the project best practices that can increase your company’s ROI potential.
Strategically Place SMEs
Newly staffed resources need a bit of handholding to work better. Provide subject matter experts or mentors to help them get used to the new working environment and expectations. Remember, supporting the resources within the team works better than having centralized HR-based training programs.
Establish User-Friendly Processes
If you want them to adapt to digital processes sooner, make them easy to implement. Otherwise, people will begin to reject too complicated procedures. Therefore, ensure that the methods are errorless as well.
Update the Job Roles
Job roles must change after you train employees in digital skills. So, project best practices will help the HR team reach out to various departments. They should discuss the change in the job description with the trained resources and their managers.
To view the original article in full, visit the following link: https://www.informationweek.com/strategic-cio/bridging-the-digital-dexterity-skills-gap
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